Safe & Responsible Play

Our Commitment

Horizonix Corp N.V., the licensed operator of graviracasino.us.com, is formally committed to the promotion of responsible gaming practices across all aspects of its operational activities. It is recognized by the Company that gambling, when conducted without appropriate oversight, may present risks to certain individuals. Accordingly, it is the policy of Horizonix Corp N.V. to ensure that all necessary tools, resources, and procedural safeguards are made available to registered account holders, thereby facilitating informed and controlled participation in gaming activities.

All services operated under the graviracasino.us.com platform are governed by this Responsible Gaming Policy, which has been established in accordance with applicable regulatory standards. The welfare of users is regarded as a primary operational obligation, and all personnel engaged by Horizonix Corp N.V. are instructed to uphold the principles set forth herein. Gaming is intended solely as a form of entertainment and shall not be regarded as a means of generating income or resolving financial obligations.

Problem Signs

The following behavioral indicators are recognized as potential signs of problematic gambling conduct. It is recommended that registered users and their associates review the criteria listed below and seek appropriate assistance should any of the following patterns be identified:

Escalating financial expenditure: A progressive increase in the amounts wagered is observed, often exceeding the financial means of the individual, accompanied by an inability to adhere to pre-established monetary limits.
Preoccupation with gambling activities: Persistent and intrusive thoughts pertaining to gambling are experienced, including constant planning of future gaming sessions or reliving of past wagering outcomes, to the detriment of daily responsibilities.
Attempts to recover losses: Repeated efforts are made to recoup previously incurred financial losses through continued or escalated gambling participation, a behavior commonly referred to as "chasing losses."
Concealment of gambling behavior: Active efforts are undertaken to conceal the extent or frequency of gambling activities from family members, close associates, or financial institutions, indicating an awareness that such conduct may be regarded as excessive.
Neglect of personal and professional obligations: Significant deterioration is noted in the fulfillment of occupational, academic, or domestic responsibilities as a direct consequence of time and resources devoted to gambling activities.
Psychological distress associated with restriction: Pronounced irritability, restlessness, or emotional distress is exhibited when attempts are made to reduce or cease gambling participation, suggesting a degree of behavioral dependency.

Account Restriction

Horizonix Corp N.V. maintains a comprehensive suite of account restriction and voluntary exclusion mechanisms, all of which are available to registered users upon formal request. These protocols have been implemented to ensure that individuals experiencing difficulty in managing their gaming activity are afforded effective and accessible means of intervention.

Voluntary Self-Exclusion: Account holders may formally request the temporary or permanent suspension of their registered account at any time. Upon submission of a self-exclusion request, access to the platform shall be restricted within the timeframe stipulated by operational procedures. During the period of exclusion, no promotional communications shall be directed to the affected account holder, and no new account registrations originating from the same individual shall be permitted.

Cooling-Off Periods: A temporary account deactivation option is available for periods ranging from twenty-four hours to a maximum of six weeks. This facility is intended for users who require a short-term interruption to their gaming activity without permanent account closure.

Third-Party Referral Restrictions: Where credible evidence is presented, or where reasonable grounds exist to suspect that a registered user is engaging in gambling activity in a manner that is detrimental to their welfare, Horizonix Corp N.V. reserves the right to apply unilateral account restrictions in accordance with its internal compliance protocols.

All restriction requests must be submitted in writing to the designated responsible gaming contact. Once applied, exclusion measures may not be reversed during the period for which they were requested, and any breach of exclusion terms shall be treated as a serious compliance matter.

Setting Limits

A range of financial and temporal limitation mechanisms has been made available within the registered user account management interface. These tools are designed to assist account holders in maintaining oversight of their gaming activity and expenditure in a structured and measurable manner.

Deposit Limits: Registered users may establish maximum deposit thresholds applicable on a daily, weekly, or monthly basis. Any request to reduce an existing deposit limit shall take effect immediately upon submission. Requests to increase a deposit limit shall be subject to a mandatory review period prior to implementation.

Loss Limits: A ceiling on the maximum amount that may be lost within a defined calendar period may be established by the account holder. Upon the attainment of the specified loss threshold, further wagering activity shall be suspended until the commencement of the subsequent limit cycle.

Wagering Limits: Maximum limits on the total value of bets placed within a specified time period may be configured independently of deposit or loss restrictions, thereby providing an additional layer of expenditure control.

Session Time Limits: Account holders may establish a maximum duration for individual gaming sessions. Upon expiration of the defined session period, an automated notification shall be issued, and continued access to gaming activities may be restricted in accordance with the parameters selected.

Reality Check Notifications: Periodic on-screen alerts may be activated to inform the account holder of the elapsed time spent engaged in gaming activity during a given session. These notifications serve as a prompt to encourage reflection on the duration and nature of engagement.

All limit configurations may be adjusted through the account settings interface or by submitting a formal written request to the responsible gaming department. Horizonix Corp N.V. strongly encourages the proactive use of all available limitation tools.

Help & Assistance

Horizonix Corp N.V. acknowledges that professional support services play an essential role in addressing gambling-related harm. Account holders who believe that their gambling behavior may have become problematic, or who are concerned regarding the conduct of a third party, are strongly encouraged to seek assistance from qualified professional organizations operating in the field of gambling addiction and behavioral health.

Internationally recognized support organizations offer confidential counseling, crisis intervention, and structured treatment programs for individuals affected by problem gambling. Such services are typically available on a continuous basis and may be accessed without charge. It is recommended that affected individuals contact a registered healthcare provider, a licensed behavioral therapist, or a nationally accredited gambling support service operating within their jurisdiction of residence.

Family members and associates of individuals believed to be experiencing gambling-related difficulties are equally encouraged to seek guidance from appropriate professional services. Support networks and peer assistance programs are available through various non-governmental organizations and public health agencies, and engagement with such resources is regarded as a constructive step toward recovery and harm reduction.

Horizonix Corp N.V. does not provide clinical or therapeutic services directly; however, the Company is prepared to cooperate with recognized support organizations and regulatory bodies in facilitating access to appropriate care where required.

Get in Touch

All inquiries pertaining to responsible gaming policies, account restriction requests, limit configuration assistance, or concerns regarding problematic gambling behavior may be directed to the designated responsible gaming department of Horizonix Corp N.V. Written correspondence is the preferred method of communication for all formal requests under this policy.

Responsible Gaming Inquiries: [email protected]

All communications received at the above address shall be treated with strict confidentiality and shall be processed in accordance with the data protection obligations of Horizonix Corp N.V. Responses to formal requests shall be issued within the timeframe prescribed by applicable regulatory requirements.