Safe & Responsible Play

Responsible Gaming Pledge

Horizonix Corp N.V., the licensed operator of graviracasino.us.com, is formally committed to the promotion of responsible gaming practices across all aspects of its operational activities. It is the established policy of Horizonix Corp N.V. that gaming shall be conducted solely as a form of recreational entertainment and shall not be permitted to constitute a source of financial harm, psychological distress, or social disruption for any individual participant.

All gaming services provided through this platform are operated in strict accordance with applicable regulatory frameworks governing consumer protection and responsible gambling compliance. Measures have been implemented to ensure that all players are afforded adequate tools, information, and support mechanisms to maintain control over their gaming activity at all times.

It is acknowledged by Horizonix Corp N.V. that problem gambling represents a recognized behavioral disorder requiring appropriate intervention and professional assistance. In furtherance of this acknowledgment, the organization maintains a proactive duty of care toward all registered users of this platform. Staff members are trained to identify indicators of problematic gambling behavior, and appropriate referral procedures are maintained for affected individuals.

Access to gaming services offered through this platform is strictly prohibited for individuals who are under the legally prescribed minimum age, who are subject to active self-exclusion orders, or who are identified as having been registered under a voluntary exclusion program administered by any recognized regulatory or governmental authority.

Warning Signs

The following behavioral indicators have been identified as potential warning signs of problematic or compulsive gambling behavior. It is recommended that individuals assess their gaming conduct against the criteria set forth below. Should any of the following patterns be recognized in one's own behavior, it is strongly advised that professional assistance be sought without delay.

Escalation of Wagering Amounts: A consistent pattern of increasing the monetary value of bets placed, particularly where such escalation occurs in response to prior financial losses, may be indicative of loss-chasing behavior, which is a recognized characteristic of problematic gambling.
Inability to Discontinue Gaming Activity: Persistent difficulty in ceasing or reducing participation in gaming sessions, notwithstanding a stated intention to do so, represents a significant behavioral indicator of diminished self-regulatory capacity with respect to gambling activity.
Financial Disruption Attributable to Gaming: The allocation of funds designated for essential expenditures, including but not limited to household expenses, debt obligations, or personal necessities, toward gambling activity constitutes a serious indicator of harmful gaming conduct.
Concealment of Gaming Behavior: Deliberate attempts to obscure the extent, frequency, or financial impact of gambling activity from family members, close associates, or financial institutions may reflect an awareness of harmful conduct and an absence of adequate behavioral control.
Emotional Dependence on Gaming Outcomes: The experience of significant emotional disturbance, including heightened anxiety, irritability, or depressive states, during periods of enforced absence from gambling activity may indicate the presence of psychological dependency.
Neglect of Personal and Professional Obligations: The consistent prioritization of gambling activity over established occupational, familial, or social responsibilities, resulting in demonstrable adverse consequences in one or more areas of daily functioning, constitutes a recognized indicator of problematic gambling behavior.

Self-Exclusion

Horizonix Corp N.V. maintains a formal self-exclusion program through which registered account holders may voluntarily request the suspension or permanent closure of their gaming account. Self-exclusion is recognized as a significant protective measure and is administered in accordance with the operator's obligations under applicable responsible gaming regulations.

Requests for self-exclusion may be submitted by contacting the responsible gaming department through the designated communication channel identified within this policy. Upon receipt of a valid self-exclusion request, the relevant account shall be suspended within the timeframe prescribed by the applicable operational procedures. All pending balances held within a suspended account shall be processed in accordance with the operator's established withdrawal protocols.

The following self-exclusion and account limitation options are made available to registered users of this platform:

Temporary Account Suspension: A temporary suspension of account access may be requested for a defined minimum period. During the period of suspension, the account holder shall be restricted from accessing gaming services, and no promotional communications shall be directed to the suspended account.
Indefinite Self-Exclusion: An indefinite self-exclusion renders the associated account permanently inaccessible for gaming purposes. Requests for reinstatement following an indefinite self-exclusion are subject to a mandatory cooling-off period and are assessed in accordance with applicable responsible gaming guidelines.
Reality Check Notifications: Account holders may elect to activate periodic notifications that are displayed at defined intervals during active gaming sessions. These notifications are intended to provide users with a contemporaneous overview of session duration and cumulative wagering activity.

It is the responsibility of the self-excluded individual to refrain from attempting to circumvent the exclusion through the registration of alternative accounts or through any other means. The creation of duplicate accounts for the purpose of bypassing an active self-exclusion constitutes a violation of the platform's terms and conditions and may result in the forfeiture of any associated funds.

Gaming Limits

A comprehensive suite of financial and temporal limitation instruments has been made available to all registered users of this platform. These mechanisms are designed to facilitate the maintenance of informed and controlled gaming behavior. The implementation of gaming limits is encouraged as a proactive measure and may be initiated by account holders at any time through the account management interface or by contacting the responsible gaming department.

The following limitation categories are available for application to individual accounts:

Deposit Limits: Account holders may establish maximum deposit thresholds applicable on a daily, weekly, or monthly basis. Once a deposit limit has been set, it shall become operative immediately. Requests to reduce an existing deposit limit shall be processed without delay. Requests to increase or remove an existing deposit limit are subject to a mandatory review period prior to implementation.
Loss Limits: A loss limit may be configured to restrict the aggregate monetary value of funds that may be lost within a specified time period. Upon reaching an established loss limit, further gaming activity shall be suspended for the duration of the applicable limitation period.
Wager Limits: Wager limits restrict the maximum monetary value that may be staked on any individual game or within a defined period of gaming activity. This mechanism is designed to prevent the rapid depletion of account funds through high-value wagering.
Session Time Limits: Account holders may specify a maximum duration for individual gaming sessions. Upon the expiration of a configured session time limit, the active session shall be terminated automatically, and the account holder shall be required to confirm their intention to continue gaming prior to initiating a subsequent session.
Cooling-Off Periods: A cooling-off period constitutes a short-term suspension of gaming activity, applicable for a defined minimum duration. During a cooling-off period, account access is restricted in a manner equivalent to a temporary self-exclusion.

All limit adjustments are subject to verification and are applied in accordance with the operator's responsible gaming procedures. Account holders are advised to review their configured limits on a regular basis to ensure that the established parameters remain appropriate to their individual circumstances.

Support Resources

Horizonix Corp N.V. recognizes that individuals experiencing difficulties related to gambling behavior may require access to specialized professional support services. The following categories of assistance are recommended for individuals who are concerned about their own gambling conduct or the gambling behavior of a person known to them.

Problem Gambling Helplines: Confidential telephone support services are operated by recognized non-profit and governmental organizations in numerous jurisdictions. These services are typically available without charge and provide immediate access to trained counselors who are qualified to assist individuals experiencing gambling-related difficulties.
Individual and Group Counseling: Structured therapeutic interventions, including one-to-one counseling sessions and peer support group programs, are available through accredited mental health service providers and specialist gambling treatment organizations. Such services are designed to address the psychological and behavioral dimensions of problematic gambling.
Financial Advisory Services: Individuals who have sustained financial harm as a consequence of gambling activity are encouraged to seek guidance from qualified financial advisors or debt counseling services, which can provide structured assistance in managing financial recovery.
Family and Social Support Programs: Support programs directed toward the families and close associates of individuals affected by problem gambling are administered by a number of recognized charitable and therapeutic organizations. These programs are designed to assist those who have been indirectly affected by another person's gambling behavior.
Self-Help Resources: Written and digital self-assessment tools, educational materials, and structured self-help programs are available through responsible gaming